Hire terms
Deposits, dates and damage
Short and plain, so nobody is surprised on Monday morning.
The terms
How hire works
Your price covers up to three days: delivery, the event and collection.
A thirty per cent booking deposit holds your date. The balance and a refundable damage deposit are paid seven days before the event.
We count everything on delivery and again on collection, and photograph anything broken or missing.
At a glance
Payments and refunds
| When | What | Amount |
|---|---|---|
| To book | Booking deposit | 30 per cent |
| 7 days before | Balance | 70 per cent |
| 7 days before | Damage deposit | 20 per cent of the hire |
| Within 3 working days of collection | Damage deposit back | Less any losses |
Example terms for this demo store.
Changes
If your plans change
| Notice | What happens |
|---|---|
| More than 14 days | Deposit moves to a new date |
| 7 to 14 days | Half the deposit moves to a new date |
| Under 7 days | Deposit kept |
Example terms for this demo store.
Terms questions
What counts as damage?
Burns, tears, stains that do not wash out, and broken frames or chairs.
Is ordinary dirt charged?
No. Washing and cleaning are in the price.
Can I pay in instalments?
Yes, as long as the balance is in seven days before.