Clean and safe
What happens between families
We wrote down every step. Here it is, without fancy words.
The cleaning room
Every item, every time
It comes back
Items go straight to the cleaning room, never back to the shelf.
Fabric off and washed
Covers, sheets and straps washed at 60 degrees and dried fully.
Hard parts wiped
Frames, trays and buckles wiped with a baby-safe disinfectant, then rinsed with clean water.
Checked and signed
Each item is checked on its own list and the card is dated and signed.
Checks
What we check, item by item
If an item fails any check, it is repaired or retired.
| Item | We check |
|---|---|
| Prams and strollers | Brakes, wheels, harness, fold lock, canopy |
| Car seats | Shell for cracks, harness, buckles, expiry date on the label, accident history |
| Cots and cribs | Every bolt, slat gaps, mattress fit, drop side |
| High chairs | Legs, tray lock, harness, wobble |
| Monitors | Reset to factory settings, battery, camera lens |
Example checklist for this demo store.
Car seats
Our car seat rule
Car seats get extra care because their history matters.
- Accidents
- Any seat in a car accident is retired, no matter how it looks
- Age
- Retired before the expiry date on its label
- Harness
- Checked for fraying every hire
- Fitting
- Fitted by our team at delivery
Cleaning questions
Which disinfectant do you use?
A fragrance-free disinfectant labelled safe for baby equipment, always rinsed off afterwards.
Can I see the card?
Yes. Every item travels with its signed cleaning card.