Patient guide
Your visit, from start to finish
Book and prepare
Book online or by phone. We email preparation, the address and what to bring.
At reception
Arrive ten minutes early with ID and your booking number.
Your appointment
Ask for a chaperone or an interpreter at any time.
Results and next steps
Results by email, explained by your doctor. Follow-ups can be by video.
Paying
Fees and payment
Fees are shown before you book.
| Payment | How | Note |
|---|---|---|
| Card | Online or at reception | Debit and credit cards |
| Bank transfer | Before your appointment | Use your booking number |
| Health insurance | Ask before you book | Bring your plan card |
| Company account | For staff medicals | Ask the front desk |
Example payment options for this demo store.
Questions
Can I move my appointment?
Free, up to 24 hours before.
Who sees my results?
You and the doctors caring for you. We keep records private.
Can I bring someone with me?
Yes, a family member or friend is welcome.
Privacy
Your records
We keep your records private and share them only with you and the doctors caring for you, or when the law requires it. Ask the front desk for a copy of your results at any time.