Accessibility
Every show, for everyone.
Step-free seats, free companion tickets, a quiet room and an access line. Tell us what you need and we plan around it.
What we offer
Step-free platforms
Wheelchair spaces with a companion seat beside, at every venue.
Companion tickets
Free for anyone who needs one to attend.
Quiet room
A calm room off the foyer, any time during the show.
Signed shows
Sign language interpreters at the shows marked on the season list.
Ear defenders
To borrow free at the door, or buy for children.
Venue by venue
Access at a glance
| Venue | Step-free | Accessible toilets | Hearing loop | Parking |
|---|---|---|---|---|
| Harbour Hall | Yes; lift to balcony | 6 | Box office and stalls | 20 bays by the door |
| The Garden Stage | Paved path to platform | 4 | Not outdoors | 10 bays at the gate |
| The Listening Room | Yes; one level | 2 | Yes | Drop-off at the door |
| Riverside Arena | Yes; ramps and lifts | 12 | Yes | 40 bays, Gate B |
| Marina Theatre | Stalls only | 3 | Yes | 8 bays |
Example details for this demo store.
Booking access seats
How it works
Tell us once
Call or message the access line; we keep your needs on your account.
Choose a show
We hold a platform space and a companion seat.
Arrive
Use any entrance; staff take you to your space.
Ask on the night
Every steward is trained to help.
Access line
Tell us what you need
The show, the help you need and how to reach you. We reply within a working day.
- boxoffice@theconcertco.example
- Victoria Island, Lagos